Catalyst Cloud Status

May 3, 2024

No incidents reported today.

May 2, 2024

No incidents reported.

May 1, 2024

Completed - The scheduled maintenance has been completed.
May 1, 20:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 10:00 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
May 1, 09:22 NZST

Apr 30, 2024

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 30, 20:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 11:00 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 30, 10:58 NZST

Apr 29, 2024

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 29, 20:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:00 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 29, 09:47 NZST

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 25, 22:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 12:00 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 25, 11:46 NZST

Apr 24, 2024

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 24, 23:31 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 09:31 NZST

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 09:30 NZST

Apr 23, 2024

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 23, 19:15 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 09:15 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 23, 09:07 NZST

Apr 22, 2024

Backend maintenance in nz-hlz-1

Completed - The schedule maintenance has been completed, redundancy is back to normal.
Apr 22, 23:04 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:00 NZST

Scheduled - We will be undergoing scheduled back-end maintenance, during this time redundancy will be reduced for the database.
Apr 22, 18:30 NZST

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 22, 19:00 NZST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 22, 12:52 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 10:00 NZST

Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).
Apr 22, 09:53 NZST

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.